Wicked Problems & Design

The 4th industrial revolution is surfacing more and more Wicked Problems… and this is a challenge for designers.
Wicked problems are problems that are seemingly impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. Embracing complexity and experimentation is the next frontier for designers, but involves transforming our way of working.

James will take a brief look at the evolution of the design practices & mediums leading up to present day. And we’ll talk about making complex technologies tangible, particularly for connected systems, AIs, distributed experiences, and other more wicked challenges like innovation of taxes and refugee crises.

About the Speaker


James co-founded Topp in 2013, a growing team based out of Malmö, Stockholm, and San Francisco. He’s currently the Managing Partner of the Topp Group, of which Topp Design & Innovation and Noodl, the platform for design experimentation, are part of.

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